Terms of use and ordering

The website belongs to Bracha Raba, a kosher catering kitchen in Bat Yam.

Registered name

יהודה ארזואן

Phone for official matters

054-840-2155

Email

info@bracha-raba.co.il

Address

HaYam St 2, Bat Yam

1. Build a menu on the menu page.
2. Fill in the delivery details on the order page.
3. Press "Send on WhatsApp". WhatsApp opens with a ready-made message, and you send it.

You can also order by phone on 054-848-1987 or with a regular WhatsApp message.

The message you send is an order request. The order is confirmed only after our team gets back to you, by phone or on WhatsApp, and confirms it, including the final price and the delivery or pickup time.

What we confirmed with you is what was ordered. If anything on the website differs from what we confirmed with you, what we confirmed prevails.

The final price and the delivery fee, if there is one, are given to you and agreed with you before the order is confirmed. A price shown on the website is an estimate only. All consumer prices include VAT.

There is no payment on the website. You pay in cash, or by credit card in a phone call with our team. We never ask for credit card details on the website or on WhatsApp, and you should never send them there.

An order sent on business days and hours arrives within 3 hours of ordering, large orders included.

On Sun-Thu this applies to orders sent by 20:00. An order sent later arrives on the next business day, at the time you choose.

On Fridays and holiday eves the promise lasts until Shabbat or the holiday begins: if the 3 hours would end after that, the delivery arrives before it begins.

We are closed on holidays, and on holiday eves we keep Friday hours. During Chol HaMoed we are open as usual, except on its last day, which is a holiday eve.

Opening hours

• Sun-Thu 08:00-23:00 Express delivery: order by 20:00
• Fri & holiday eves 08:00-14:00
• Shabbat & holidays - closed

You can also choose a date and time for the delivery. We will confirm the final time with you.

You can also pick up the order from our kitchen, HaYam St 2, Bat Yam, by prior arrangement only: every order is made specially for you, so please do not come without arranging it first. We confirm the pickup time with you when we get back to you.

We deliver across Gush Dan and the surrounding area, to 26 cities: Azor, Bat Yam, Be'er Ya'akov, Bnei Brak, Ganei Tikva, Givat Shmuel, Givatayim, Herzliya, Hod HaSharon, Holon, Jaffa, Kfar Saba, Kiryat Ono, Lod, Ness Ziona, Or Yehuda, Petah Tikva, Ra'anana, Ramat Gan, Ramat HaSharon, Ramla, Rehovot, Rishon LeZion, Rosh HaAyin, Tel Aviv and Yehud-Monosson. You can also arrange a delivery to another city with us in advance, and then we agree the delivery fee and the arrival time with you.

The person who orders is responsible for making sure the address and contact details are correct, and that someone is there to receive the delivery.

Under the Israeli Consumer Protection Law, the right to cancel a transaction made remotely (for example by phone, on a website or by message) does not apply to perishable goods, such as food (section 14C(d) of the law).

Want to change or cancel an order? Call us as early as possible, and we will talk it through on the phone.

If you or one of your guests has a food allergy or sensitivity, call us and tell us before you order, and ask about each dish. We will answer according to what we know about the dish's ingredients.

If a dish on the menu shows a "Contains" line, it helps, but it does not replace a call with us.

Our kitchen prepares many different dishes, so we cannot guarantee that a dish is completely free of traces of another ingredient.

Photos on the website are for illustration only. What you order is what appears in the order message and in our confirmation.

כשרות מהדרין בת-ים. You can see the kashrut details, and the kashrut certificate while it is valid, on our kashrut page.

The information on the website, including the yahrzeit calculator, is general information. It is not a halachic ruling or advice: for questions of Jewish law, such as the dates of an azkara or shiva, please ask a rabbi.

You may use the website to build a menu, order and read information. You may not harm the website or its operation, and you may not copy its content for commercial use without our written permission.

We do our best to keep the information on the website correct and up to date.

The website relies on outside services such as WhatsApp, phone networks and the internet. A fault in them may delay a message. If you have not received confirmation of your order from us, please call us.

Nothing in these terms limits any right you have under the law, including under the Consumer Protection Law.

These terms and the orders are governed by Israeli law. Any dispute will be heard by the competent court in Israel, according to the law.

We may update these terms from time to time. Each order is governed by the terms that were in force when it was sent.

Questions about these terms or about an order? You can contact us:

Phone

054-848-1987

WhatsApp

WhatsApp 054-584-0589

Email

info@bracha-raba.co.il